青岛明堂管理咨询有限公司成立于 2017 年，是一家聚焦服务设计、危机公关与礼仪教育的创新战略咨询公司。公司累计服务 30 + 央企、200 + 大型民企及 10 + 党政机关，拥有 1.2 万场实战培训经验。在服务设计领域，独创 AI时代“8星级服务力” 与 “服务墅” 模型，并拥有自己独家的“8星服务力”金字塔培训体系，针对高层、中层、基层，从战略、危机管理、领导力到基础服务技能、服务认知全面覆盖。公司服务领域覆盖金融、汽车、医疗、公共服务等多行业。

创始人石慧老师深耕行业 20 余年，曾主导上合峰会、中国海军节、国际帆船赛、中国保密展等重大活动政要接待，负责多地城市展馆策划筹建，参与劳斯莱斯等高端汽车、高端地产、高端酒店、高端金融、高端医康养领域管理运营。公司专家团队均为国内外实战型人才，兼具跨领域高层管理与基层实践经验，理论与实操能力兼备。2019年至今明堂咨询辅导青岛市中心血站的“十四五”服务创新项目成为全国标杆，并将相关经验编纂为《卓越献血服务设计与实践》，开创国内先河。

Qingdao Mingtang Management Consulting Co., Ltd., founded in 2017, is an innovative strategic consulting firm specializing in service design, crisis public relations, and etiquette education. The company has served over 30 central enterprises, 200+ large private enterprises, and 10+ government agencies, accumulating 12,000+ practical training experiences. In service design, it has pioneered the "8-Star Service Competence" model and "Service Villa" model for the AI era, alongside its exclusive "8-Star Service Competence" pyramid training system, which comprehensively covers strategies, crisis management, leadership, and basic service skills for senior, middle, and frontline staff across finance, automotive, medical, and public service sectors.

Founder Ms. Shi Hui, with over 20 years of industry experience, has led VIP reception services for major events including the SCO Summit, China Navy Festival, Qingdao International Sailing Events, and China Security Exhibition. She has overseen the planning and establishment of urban exhibition halls, and engaged in management operations for high-end sectors such as Rolls-Royce automotive, premium real estate, luxury hotels, financial services, and medical care. The company’s expert team consists of domestic and international practical specialists, combining cross-industry senior management experience with frontline expertise to ensure both theoretical depth and operational proficiency.